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IT Support Tech

Company: N/A

Location: Coraopolis, PA

Pay: N/A

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Job Description

Ref ID: 03730-0011238875

Classification: Desktop Support Analyst

Compensation: DOE

Robert Half Technology is seeking a skilled IT Support Tech with the ability to communicate complex technical information to non-technical users in an easy-to-understand and concise format for a company in the Healthcare, Hospitals, Social Assistance field. Problem solvers who prefer to work in a challenging and positive environment may succeed this IT Support role. This IT Support Tech role is long-term temporary-to-full-time in nature and is based just northwest of Pittsburgh, PA.

How you will make an impact

- hardware repairs with the appropriate vendors

- Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Fix computer problems, and recommend appropriate action/solutions

- Provide computer desktop support in accordance with established policies and procedures

- Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals

- Interact regularly and effectively with ticket submitters

- Create records of daily data communication transactions, issues and remedial actions taken or installation activities

Client is motivated to fill the seat quickly - so please apply online! You'll be able to track the job & your status throughout the entire process as well as update your profile so you receive new jobs that match your skill set and preferences by using the link below!

https://www.roberthalf.com/jobs/technology-and-it

For additional questions or full details of this opportunity or others, please reach out to our outstanding recruitment team below or call 412-471-0888!

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Job Requirements

- 3+ years of desktop support or other related experience - End-User Support experience - Deep understanding of Ticketing System - Deskside Support experience - General familiarity with Microsoft Windows - Adeptness in Provide Technical Support - Knowledge of Hardware Troubleshooting - Demonstrated knowledge of Superior Customer Service - Remote Desktop Support experience desired - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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